“Net Promoter Score (NPS) measures the loyalty that exists between a provider and a consumer. The provider can be a company, employer or any other entity. The provider is the entity that is asking the questions on the NPS survey. The consumer is the customer, employee, or respondent to an NPS survey.” – Wikipedia
Researches shown that your NPS is a leading indicator of your business growth. If your NPS is higher than your competitors, you will likely outperform the market. If you improve your NPS, you improve your business performance also. So if you want a faster growth or increased profit use NPS as the foundation of a measurement framework that is tightly tied to the customer journey.
The Loyalty Score Calculator plugin helps you to easily find out your NPS. You can integrate this plugin to your website and can get instant response from your visitors. The usage is very easy. Just install the plugin, activate it and insert the shortcode anywhere in your site. For more informations and for the plugin check the official WordPress Plugin page here: